Cancellation Policy

Safari changes and cancellations depend on timing, suppliers, and confirmed services.

This page gives general guidance. The exact cancellation rules for your trip should be confirmed in writing before you pay a deposit.

Important Confirm before paying

Lodges, domestic flights, park permits, mountain services, and special activities may have their own non-refundable or date-sensitive terms.

Before Confirmation

Unconfirmed inquiries can usually be changed without cancellation fees.

Before a booking is confirmed, Uwanda can normally adjust dates, route ideas, lodge category, group size, and comfort level subject to availability and updated pricing.

After Payment

Confirmed bookings may include non-refundable costs.

Once payments are made to secure services, cancellation charges may apply. These can include lodge deposits, domestic flights, permits, park-related fees, special activities, guide arrangements, and bank or card processing costs.

Date Changes

Changing travel dates is often possible, but not always free.

Uwanda will try to help move confirmed services to new dates where suppliers allow. Any price difference, amendment fee, seasonal supplement, or supplier penalty is normally the traveler's responsibility.

Travel Insurance

Comprehensive travel insurance is strongly recommended.

Travelers should consider insurance that covers medical needs, cancellation, interruption, delayed flights, lost baggage, evacuation, and unexpected route changes.

Need To Change A Trip?

Contact Uwanda as early as possible so the team can check supplier options.

Early communication gives the best chance of reducing penalties, protecting availability, or reshaping the route around your new travel window.

Contact The Team